Process and Shipping Policy

Processing Policy

Please allow 5-10 days for processing your order. Please note all body care and skin care are 100% Handcrafted and made to order. 

*NOTE: During restocks, holidays, sales & new releases, there can be an additional 3-5 business days of processing time.


Shipping Policy

Domestic Orders

Please be aware that Aroma Natural Essentials utilize USPS for all shipping purposes. It usually takes 5-7days for orders to arrive to it's destination that is within the United States. For deliveries out of the United States, please allow 14-22 days. Aroma Natural Essentials is not responsible for any lost packages. If you would like to file a claim with USPS please do so by visiting there website. or calling 800-ASK-USPS (800-275-8777)

International Orders

Please allow 7-21 business days for International orders. Once your order is out of Aroma Natural Essentials possession and outside of the US, it is your responsibility to track your order. We are not responsible for custom fees that are charged by your local post office/government. We also do not provide any refunds for these fees because they are not applied on our behalf. Please check with your local post office/government for a fee chart. If any questions regarding your order, please contact your local post office. 


Please allow between 1-2 business days for your tracking number to update once you receive your tracking number by email. 

If you don't see the email in your inbox try checking your spam folder or add (email) to your safe sender’s list.